hies 2020 annual report

HIES 2020 Annual Report

We are pleased to share with you the HIES 2020 Annual Report.

The HIES 2020 Annual Report provides detailed information on:

  • HIES’s achievements,
  • Quality of HIES’s membership,
  • Alternative dispute resolution,
  • Insurance claims,
  • Customer satisfaction,
  • Compliance, and,
  • The renewable sector.

Since its inception, HIES has:

  1. Protected over 138,000 consumers
  2. Protected over £87 million worth of deposits
  3. Insured over £1 billion worth of contract value
  4. Handled over 3,200 disputes
Click here to download the hies 2020 annual report