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HIES Affiliate Partnership

 

 HIES Affiliate Partnership

Key Stats for HIES Affiliate Members

over 850

home improvement installers in HIES and affiliated schemes*

 

over 10,000

home energy saving products installed monthly by HIES and Affiliated Scheme Members

 

over 600,000

have already purchased (home improvement products) from HIES and Affiliated Scheme Members

 

What is HIES’ Affiliate Partner Programme?

Having been successful in providing consumer protection through installers, HIES has recognised the need to provide confidence in the complete supply chain and industry in general. HIES has therefore introduced an Affiliate Partner Programme, with requirements tailored specifically for manufacturers, distributors and service providers. HIES has established the Affiliate Partner Programme in order to promote consumer protection by ensuring that when a product is installed in a domestic setting, it is sold in a clear, consistent and fair manner (agreed with the manufacturer); and installed professionally, in accordance with manufacturer’s instructions.

To achieve Affiliate Partner status, applicants must undergo an accreditation process that examines solvency, ethos and reviews processes and procedures that are in place to ensure consumers are treated fairly. Affiliate Partners demonstrate they share HIES’ ethos and are committed to ensuring their network of installers provide professional services to consumers.

Benefits of becoming a HIES affiliate partner?

  1. FREE listing on the HIES website.
  2. FREE marketing support to help generate awareness of your business.
  3. FREE PR support to help build brand awareness among the sector.
  4. Installer sales leads: HIES will publicise the Affiliate Partnership via mail, web and social.
  5. Featured in the HIES installer newsletter to help promote your business.
  6. Banner advertising on the HIES Job Registration system, available on a PPC basis.
  7. HIES is endorsed by consumer champion Nick Ross (Watchdog and Crimewatch).
  8. Help and advice with compliance and legislative issues.
  9. Access to finance providers for product approval when sold by a HIES member.

Who can become an Affiliate Partner?

The HIES Affiliate Partner Programme is ideal for manufacturers, distributors or service providers who are involved in the renewable sector and specialise in the following products:

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  1. Air Source Heat Pumps
  2. Battery Storage
  3. Boilers (including Biomass)
  4. Ground Source Heat Pumps
  5. Infrared Heating System
  6. Solar Photovoltaics
  7. Solar Thermal
  8. All Renewable Technologies
  9. All Types of Home Insulation 

What is HIES?

The Home Insulation & Energy Systems Contractors Scheme (HIES) is a Consumer Code in the renewables sector awarded by The Chartered Trading Standards Institute (CTSI) and The Consumer Codes Approval Board. HIES has a network of installers who operate in the renewables and home energy markets.

NIck RossHIES is a consumer protection organisation and our overriding objective is to promote best practice in the sale, installation and after-sales service of renewable products to consumers. Protecting consumers is at the heart of everything we do.

All HIES Accredited Installers are continually vetted in many areas in order to help ensure consumers are satisfied. All consumers receive comprehensive protection throughout the buying, installation and after-sales experience. Consumers can check to establish if their installer is on the HIES national network of Accredited Installers before placing their order.

HIES provides a FREE service to investigate any complaints made against members. This includes: FREE mediation, FREE independent inspections (at HIES discretion) and FREE access to an independent Ombudsman.

 

 

 

*HIES Affiliated Schemes: DGCOS (Double Glazing and Conservatory Quality Assurance Ombudsman Scheme), HICS (Home Improvement Consumer Protection Scheme) and The Quality Assurance Service Company LTD trading as GDGC.

 


 

Are you considering joining HIES?
Call us on 0344 324 5242
Or complete our membership enquiry form

 

-OR-

 

Do you have a question?
Call us on 0344 324 5242
Or send an email to communications@hiesscheme.org.uk

HIES meets with the Shadow Minister for Energy and Climate Change

 

Adrian Simpson, Director of Consumer Policy for HIES, met with Dr. Alan Whitehead MP for Southampton Test and the Shadow Minister for Energy and Climate Change in Westminster

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During the meeting, Adrian introduced the work of HIES and discussed how HIES had protected 90,000 consumers since our inception in 2015. Adrian then presented how we plan to protect even more consumers in other areas such as Electric vehicle charging points and battery storage.

The meeting went well and Adrian was able to talk Dr. Whitehead through some of our recent success such as involvement in the authoring and release of the Assignment of Rights model contract and some of our plans for the next year.

Adrian commented: “our aim is to reduce consumer detriment and raise business standards. We do this by ensuring that businesses that we accredit follow our stringent Chartered Trading Standards Institute (CTSI) approved Code of Practice. To help us achieve our aims it is important that key decision makers and stakeholders are aware of our work”. 

As well as raising awareness with civil servants and politicians HIES also responds to important consultations which could concern consumers such as the future of small-scale renewables and the consumer green paper. HIES has also worked in Scotland with the Cross-Party Group on Consumer Protection.

Follow us on Twitter to keep up to date with what we are up to and our views on consumer protection @hiespolicy

 


 

Are you considering joining HIES?
Call us on 0344 324 5242
Or complete our membership enquiry form

 

-OR-

 

Do you have a question?
Call us on 0344 324 5242
Or send an email to communications@hiesscheme.org.uk

HIES exhibits at UK Construction Week – 9th to 11th Oct 2018 at NEC – Stand E620

 

Visit the Flexible Energy Information Centre (stand E620) during UK Construction Week

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Professional installers in the renewable energy sector should make the Flexible Energy Information Centre (FEIC) their first stop in the Energy Section at UK Construction Week. Located on Stand E620, the FEIC is bringing together consumer protection, validation, certification and registration. 

Along with HIES, the other organisations exhibiting on the FEIC stand are:

 


The Energy Performance Validation Scheme (EPVS)

EPVS is a certification standard that certifies the processes used by installers to ensure energy saving, generating and/or storing calculations/estimates for home energy products are accurate and valid.

www.epvs.co.uk 

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Certi-fi Schemes Ltd

The UK specialist certification scheme for domestic energy storage.

www.certi-fi.co.uk

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The Flexible Energy Oversight Registration Body (Flexi-ORB)

Flexi-ORB aims to create a smart, decentralised, flexible energy platform that connects domestic energy storage, electric vehicle energy storage and charging points together to reduce load capacity on the UK energy grid.

www.flexi-orb.com

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Under the Flexible Energy Information Centre umbrella, these four organisations give installers and homeowners everything they need to know about renewables and energy storage, and bringing all four organisations together gives installers a comprehensive offering of renewables, to help them attract more sales and understand the changing landscape of flexible energy.

The Flexible Energy Information Centre will be on Stand E620 in the Energy section, next to the UKCW main stage.

 


 

Are you considering joining HIES?
Call us on 0344 324 5242
Or complete our membership enquiry form

 

-OR-

 

Do you have a question?
Call us on 0344 324 5242
Or send an email to communications@hiesscheme.org.uk

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