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HIES Lobbies Government on Feed-in Tariff


The Home Insulation and Energy Systems Quality Assured Contractors Scheme (HIES) is urging Government to reconsider their decision to close the Feed-In Tariff (FIT). undefinedThe Department for Business, Energy and Industrial Strategy (BEIS) announced earlier this week that the FITs, which provide householders with payments for energy generated and energy exported back to the grid, will close to new applicants from April 2019.

This will affect consumers who, from April 2019, will no longer receive the comprehensive consumer protection they currently enjoy under FITs, and will likely lead to job and skill losses within the industry.

A letter will be sent to BEIS Ministers today from HIES founder, Tony Pickup and HIES Director of Policy, Adrian Simpson, to put forward the case for keeping the export tariff.

Adrian says:

“The FITs have enabled consumers to reap the benefits of renewable technology, and of course it has helped reduce our carbon emissions. We surveyed a number of installers in order to understand the effect the FITs closure would have on their businesses, and almost all felt that closing the scheme would be bad for the industry”.

HIES has been very active in campaigning to stop the closure of the FITs after our survey of 88 installers in Autumn 2018 revealed the potentially catastrophic effect that FITs closure would have on consumers and businesses. A report detailing our findings from the survey was acknowledged in BEIS' statement on the FITs closure.





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HIES covers Electric Vehicle (EV) Chargepoints to help Installers diversify

We are pleased to announce that HIES now covers chargepoints, helping provide trust, confidence and peace of mind to your customers. We want to help installers diversify and with us now protecting chargepoints we hope this will help you extend your product range.


Government grants for Electric Vehicle Chargepoints

In an effort to reduce the country’s carbon footprint, the Government is encouraging people to Go Electric, and there are grants available to assist in not only the purchase of electric vehicles but also the installation of charging points via the Office for Low Emission Vehicles (OLEV).

Electric Vehicle Homecharge Scheme (EVHS)

Under the EVHS a grant of 75% (capped at £500 incl. VAT) is available for the installation of chargepoints at domestic properties for electric vehicle owners. To qualify for a grant there are certain criteria that must be met by the EV owner. Please see the latest EVHS guidance for installers for further details of the scheme requirements.

Approved Chargepoints

There are currently, as of 15 August 2018 (list last updated 5 July 2018), 420 chargepoint models from 37 manufacturers on the EVHS approved chargepoint model list and only these are eligible for the grant.

Eligible vehicles

Only vehicles which have been approved as ultra-low emission vehicles by the OLEV are eligible for the scheme – please see the full list of eligible vehicles.

For an installer to claim the EVHS grant on behalf of a customer, they must be authorised by the OLEV.

How do Installers become OLEV authorised?

Already an approved chargepoint installer?

If you are already approved to install chargepoints by a manufacturer on the approved chargepoint model list you can apply online to become an authorised OLEV chargepoint installer. You will need to provide the following documentation:

  1. proof of your Electrician’s Association (eg. NAPIT/NICEIC)
  2. proof of your public liability insurance
  3. proof you (all your company’s installers) have been trained to install chargepoints
  4. proof you are approved by the chargepoint manufacturer to install their products

Click here to apply online to become an authorised OLEV chargepoint installer

Not yet an approved chargepoint installer?

In order to become an OLEV authorised installer, you must first complete a training course that complies with the IET Code of Practice and become approved by a manufacturer to install their products. Courses are available for qualified electricians and for those with no previous electrical experience.

The approved chargepoint model list details the manufacturers whose products are eligible for the EVHS, many of whom run EV chargepoint installation and product training for qualified electricians.

Further information

Further information can be found at:

  1. Electric Vehicle Homecharge Scheme guidance for installers: version 2.2 (May 2018)
  2. Electric Vehicle Homecharge Scheme guidance for consumers: version 2.2 (May 2018)



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Scotland leads the way for Renewable Electricity Deployment


Author: Adrian Simpson

Last month I was invited to attend the Scottish Parliament’s Cross-Party Group on Consumer Protection for Home Energy Efficiency and Renewable Energy. There was a slight element of nervousness to my journey, as just the week before I had spent 26 hours at Glasgow airport, due to storms that appeared to be localised entirely at airports in the South East of England and nowhere else, meaning 2 flight cancellations. Thankfully, the journey to and from the Scottish Parliament in Edinburgh passed without incident.

The aim of the group is to inform Members of the Scottish Parliament of the issues and challenges currently facing some consumers who have purchased renewable energy and home energy efficiency products through the UK Government’s Green Deal Initiative. We are also able to engage with key policy-makers across the energy efficiency and renewable energy sector, covering the entire consumer journey. This ensures that the benefits of emerging technologies are realised and that consumers are not detrimentally affected.

Our aim at HIES is to reduce consumer detriment and raise industry standards. We do this through the operation and enforcement of our Chartered Trading Standards Institute Approved Code of Practice. Naturally, we were very pleased to be invited by the Scottish Government to join this group, as Scotland leads the way in the UK for renewable electricity deployment with 68.1% of gross electricity consumption coming from renewable sources in 2017 according to the Scottish Government (see https://news.gov.scot/news/record-year-for-renewables-generation).

What was of particular interest at this meeting, was hearing about the Scottish Government’s vision, which is that 35% of domestic and 70% of non-domestic buildings are heated by low carbon technologies by 2032. We also got to hear from the Citizens Advice Bureaux about clients they are dealing with who are unable to sell their house or have been left with underperforming equipment, due to the actions of one particular trader. Whilst it’s sad to hear about this, we can at least take away lessons from the past and make sure that consumer protection measures are built into every system, grant payment or renewable initiative from the very beginning.

So where do consumer protection schemes such as HIES fit into this?
We believe that for a greater number of renewable systems to be widely deployed and for consumers to have confidence, they need to know and feel that their purchase is protected, all the way through the transaction. HIES make sure that the consumer is looked after, before, during and after purchase. In reality what this means is that the HIES member will have undergone stringent checks on their history, they will carry out the work with reasonable care and skill, and if things do go wrong our skilled dispute resolution team are there to help. Consumers who use a HIES member also receive an Insurance Backed Guarantee (IBG) meaning that if the trader was to become insolvent the consumer would be able to make a claim on the IBG.

We look forward to the next meeting in October.

To follow HIES’ policy work follow us on Twitter at @hiespolicy



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