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HIES and YouGen Working Together to Help Combat Mis-selling

 

YouGenAs you will no doubt be aware the mis-selling of performance related products is a growing concern within the renewable energy industry.

HIES is a Chartered Trading Standards Approved Consumer Code and is, at its heart, a Consumer Protection organisation.

As a leading Consumer Protection organisation, HIES is committed to policing this extremely difficult and complex area, raising standards and increasing consumer understanding with regards to typical mis-selling techniques.

HIES is working with YouGen to help build a foundation of invaluable resources and has so far put together articles which revolve around the subject of the mis-selling of two renewable products, Air Source Heat Pumps (ASHPs) and Solar PV Inverters.

Air Source Heat Pumps
The first article (Air Source Heat Pump: Is it right for your home?) details the two main types of ASHPs and covers information on initial investment, running costs, projected savings, suitability and the domestic renewable heat incentive (RHI). Please read the full article on the YouGen website.

Solar PV Inverters
The second article (Solar PV Inverter: Should you replace it?) highlights the issues surrounding consumers being approached about replacing their inverter. The article helps consumers, who have an existing solar PV system, understand whether replacement is the right decision. Please read the full article on the YouGen website.

HIES will continue to write for, and share, articles on the YouGen blog in an effort to inform consumers and eradicate the bad practices.

If there is a particular subject you would like us to create an article about, please let us know.

 

 

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Call us on 0344 324 5242
Or send an email to communications@hiesscheme.org.uk

AIR SOURCE HEAT PUMPS: HOW TO HEAT YOUR HOME!

Air Source Heat Pumps (ASHPs) can be used to provide heating and hot water and can absorb heat from the air in temperatures as low as -15o C. Unlike conventional boilers, ASHPs deliver heat at lower temperatures over longer periods of time and are available in two systems; air-to-water and air-to-air.

How Air Source Heat Pumps Work?

ASHPs transport the heat from the air outside into a fluid that moves through a compressor which increases its temperature. The high temperature generated is then used to heat the property.

Air-to-water systems generate heat via a wet central heating system, whilst air-to-air systems circulate warm air through fans. Air-to-air systems are more suited to heat a property and are unlikely to provide hot water as well.

What Are The Benefits Of Air Source Heat Pumps?

ASHPs contribute to making a property more energy efficient, which in turn could lower energy bills and the properties carbon emissions. Typical installation costs are between 6,000 and 10,000 pounds, and running costs depend on the size of the property and how well insulated it is. ASHPs are powered by electricity so wont negate the need for fuel bills, however you will save on the fuel you are replacing.

Government Incentives For Air Source Heat Pumps

After installing an ASHP you may be able to receive payments for the heat you generate through the governments Renewable Heat Incentive (RHI) launching in summer 2013. Installation costs for any systems installed after 1st August 2011 may also receive a one off grant through the Renewable Heat Premium Payment Scheme (available until the RHI is introduced to domestic customers).

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