You may have received a letter from the Liquidator of Enterprise Insurance Company Plc “Freddie White of Grant Thornton (Gibraltar) Limited”. As you may know Enterprise Insurance, who were the underwriter of consumers Deposit Protection and Insurance Backed Guarantee policies entered liquidation on 26th October 2016.

The liquidator is obligated to issue this standard notice to all policyholders, however, we have been made aware that in some cases he has inadvertently included the name of the installer in some letters.

As detailed in the liquidator’s letter, at this time, this does not have any effect on your policy and in the event you need to make a claim you would be able to do so in the normal way.

HIES would like to reassure you, and for the avoidance of doubt, that the letter from the liquidator is in no way connected to the solvency of your installer.