INSTALLERS

Commercial Installations

The HIES scheme rules do not require registration of commercial installations. However, should you wish to request registering a commercial installation, please complete the commercial installation request form to get a quote for an Insurance Backed Guarantee (IBG) including industry leading ADR services*.

Please note:

• *The commercial property owner will be able to contact the scheme for free advice and assistance with a dispute, but would not be able to access the independent ombudsman service;

• There is no deposit protection provided for any commercial installation;

• The commercial Insurance Backed Guarantee has a £500 excess.

Please ask us if you would like a copy of the insurers commercial Insurance Backed Guarantee terms and conditions.

The HIES promise is to ensure consumers are respected, protected and educated on their home improvement journey, and by working closely with our members we ensure fair treatment for both our members and their customers.

The cover we offer protects consumers before, during and after their installation which provides a sense of trust, confidence and peace of mind, and in turn helps our members’ sale conversions.

Brand ambassadors

HIES is endorsed by not one, but two consumer champions. An advocate of consumer protection for many years, Nick Ross has been supporting our group of schemes since 2010; and he has recently (March 2019) been joined by George Clarke, who is keen to work with us in our quest to transform consumer protection!

Installers who gain accreditation boost their own edge in the marketplace and get the same protection as their clients. And, by guaranteeing first-class safeguards all round, HIES helps build a fine reputation for the industry.

Nick Ross, HIES Brand Ambassador

The HIES promise is to ensure consumers are respected, protected and educated on their home improvement journey, and by working closely with our members we ensure fair treatment for both our members and their customers.

The cover we offer protects consumers before, during and after their installation which provides a sense of trust, confidence and peace of mind, and in turn helps our members’ sale conversions.

Brand ambassadors

HIES is endorsed by not one, but two consumer champions. An advocate of consumer protection for many years, Nick Ross has been supporting our group of schemes since 2010; and he has recently (March 2019) been joined by George Clarke, who is keen to work with us in our quest to transform consumer protection!

“Installers who gain accreditation boost their own edge in the marketplace and get the same protection

as their clients. And, by guaranteeing first
class safeguards all
round, HIES helps
build a fine
reputation for
the industry.”

Nick Ross
HIES Brand
Ambassador

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Key Benefits for Installers

Key Benefits
for Installers

No. of Installations carried out by HIES Members

(from HIES inception to April 2019)

Installer Testimonials

Couldn't recommend HIES enough! The dealings we've had with them since being a member have been excellent. from advice to keeping us up to date with industry standards nothing is too much for these guys. I hope for a long and successful partnership. Thank you from everyone at SOLUM GB.

Solum GB
September 2018
www.solumgb.com

HIES membership has proved to be truly valuable, customers appreciate the reassurance and unlike other guarantees we’ve used previously, they have a code of conduct that also reassures customers.

HIES also take the time to stay in touch and give valuable insight to the. Latest industry news. I would recommend being a member of HIES above any other organisation.

Home Smart Energy
September 2018
www.homesmartenergy.co.uk

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