PARTNERS

HIES Affiliate
Partner Scheme

Having been successful in providing consumer protection through installers, HIES has recognised the need to provide confidence in the complete supply chain and industry in general. HIES has, therefore, introduced an Affiliate Partner Scheme with requirements tailored specifically for manufacturers, distributors and service providers.

What is the HIES Affiliate Partner Scheme?

HIES has established the Affiliate Partner Scheme in order to promote consumer protection by ensuring that when a product is installed in a domestic setting, it is sold in a clear, consistent and fair manner (agreed with the manufacturer); and installed professionally, in accordance with manufacturer instructions.

To achieve Affiliate Partner status, applicants must undergo an accreditation process that examines solvency and ethos; and reviews the processes and procedures they have in place to ensure consumers are treated fairly.

Affiliate Partners demonstrate they share HIES’ ethos and are committed to ensuring their network of installers provide professional services to consumers.

Benefits of the Affiliate Partner Programme

Benefits of the Affiliate Partner Scheme

What does HIES do?

HIES is a consumer protection organisation and our overriding objective is to promote best practice in the sale, installation and after sale service of renewable energy products to consumers. Protecting consumers is at the heart of everything we do.

All HIES Accredited Installers are continually vetted in many areas in order to help ensure consumers are satisfied. All consumers receive comprehensive protection throughout the buying, installation and after sales experience. Consumers can check to establish if their installer is on the HIES national network of Accredited Installers before placing their order.

HIES provides a FREE service to investigate any complaints made against members. This includes: FREE mediation, FREE independent inspections (at HIES’ discretion) and FREE access to an independent Ombudsman.

George Clarke, HIES Brand Ambassador

George Clarke

HIES Brand
Ambassador

Become a HIES Affiliate Partner, Today!

Contact details




Company details



Company type

ManufacturerDistributorService Provider

How did you hear about HIES?

Trade advertPress releaseDirect mailWord of mouthOther

Additional information

Become a HIES Affiliate Partner, Today!

Contact details




Company details



Company type

ManufacturerDistributorService Provider

How did you hear about HIES?

Trade advertPress releaseDirect mailWord of mouthOther

Additional information

Installer Testimonials

Couldn't recommend HIES enough! The dealings we've had with them since being a member have been excellent. from advice to keeping us up to date with industry standards nothing is too much for these guys. I hope for a long and successful partnership. Thank you from everyone at SOLUM GB.

Solum GB
September 2018
www.solumgb.com

HIES membership has proved to be truly valuable, customers appreciate the reassurance and unlike other guarantees we’ve used previously, they have a code of conduct that also reassures customers.

HIES also take the time to stay in touch and give valuable insight to the. Latest industry news. I would recommend being a member of HIES above any other organisation.

Home Smart Energy
September 2018
www.homesmartenergy.co.uk

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