Consumer
Protection

The protection offered by HIES, which includes comprehensive insurance backed guarantees and first class mediation services, ensures consumers are protected before, during and after their installation.

This level of protection helps provide them with the trust, confidence and peace of mind that their installation will be fit for purpose and carried out professionally; and they can be safe in the knowledge that should they encounter any problems, HIES’ expert mediation team will be on hand to resolve any disputes.

Click the images below to learn more….

Deposit & Stage Payment
Protection

Insurance Backed Guarantees (IBGs)

Alternative Dispute Resolution (ADR)

Access to an Independent
Ombudsman